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OnCater Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to OnCater, and OnCater llc and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to OnCater llc include www.oncater.com and Oncater. The Oncater application is a ecommerce application. By using the Oncater application, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Oncater may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Employer
  • Job Title

If you purchase Oncater's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

OnCater may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age
  • Gender
  • Race
  • Religion
  • Political Affiliation
  • Household Income

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non- personal information in the future.

Use of your Personal Information

OnCater collects and uses your personal information to operate and deliver the services you have requested.

OnCater may also use your personally identifiable information to inform you of other products or services available from OnCater and its affiliates.

Sharing Information with Third Parties

OnCater may sell, rent, or lease customer information to third parties for the following reasons:   to sell, offer and share information with different companies

OnCater may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. OnCater may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to OnCater, and they are required to maintain the confidentiality of your information.

OnCater may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on OnCater or the site; (b) protect and defend the rights or property of OnCater; and/or (c) act under exigent circumstances to protect the personal safety of users of OnCater, or the public.

Opt-Out of Sale or Disclosure of Personal Information to Third Parties

In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:

  • The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and
  • The categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your personal information. If you exercise your right to opt-out of the sale or disclosure of your personal information, we will refrain from selling or disclosing your personal information, unless you subsequently provide express authorization for the sale or disclosure of your personal information. To opt-out of the sale or disclosure of your personal information, visit this Web page www.oncater.com.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen

OnCater does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application.

Opt-Out and Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of OnCater by contacting us here:

  • Web page: www.oncater.com
  • Email: legal@oncater.com
  • Phone: 888-669-1292
E-mail Communications

From time to time, OnCater may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from OnCater or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from OnCater, you may opt out of such communications by legal@oncater.com.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

OnCater reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

OnCater welcomes your questions or comments regarding this Statement of Privacy. If you believe that OnCater has not adhered to this Statement, please contact OnCater at:

  • OnCater llc
  • 11750 Fair Oask mall m123
  • Fairfax, Virginia 22033
  • Email Address:
  • legal@oncater.com
  • Telephone number:
  • 888-669-1292
Effective as of Dec 01, 2022
Update 12/01/2022
Terms of use for the use of the platform and applies to :

the website www.oncater.com this is a contract between you and OnCater you are telling us that you have read, understood, accept and understand you are bound by these Terms and comply with all regulations and applicable laws related to your access and use of the Platform. If you belong to an organization or company, organization. You also accept the terms of OnCater and services, you also accept the specific terms of services, or changes that we make without informing the client or consent if you do not agree you can not use the OnCater platform. Our platform supports our partners' search for food. You can also select any restaurant and order food either for pickup or delivery, we are not a catering service, operator or restaurant. All our suppliers (restaurant) through our platform They are independent of OnCater and subject to the laws, rules, regulations of their businesses and services. We do not deliver, we are not responsible for the rules or laws or regulations of any food supplier or distributor, nor do we guarantee the quality or suitability of the food. Services, products, less, others, we are not responsible for acts or omission of a supplier or distributor of food, nor are we responsible for damages, loss, poor condition of the food, or food defects, nor are we responsible for fees for lawyers or other expenses, due to omission of a supplier or distributor, if you have any questions you can contact to support@oncater.com ( if you do not agree with any of these points you cannot use our platform.

All users. You must guarantee that you are over 18 years of age and that you or the organization has been eliminated, sanctioned or prohibited by our platform, and you also have the capacity and authority to accept all our terms for the use of this platform. Use of the platform and registration. You agree to place all your personal information such as name, address, telephone and credit or debit card information, and that you agree to ensure that your username and password are secure and that it is confidential, and that we are not responsible for your We are not responsible for information provided to our platform nor to third parties, you also agree to update your data, by creating the account you are accepting our policies and policies, you must also notify us to our email support@oncater.com if you become aware of any use or ungraded access to your account, we may also request information to identify your identity to ensure security, and all communication from your account we assume to have been made by you. Intellectual property and content of OnCater all the content of the web platform (OnCater) including all the intellectual property rights of the platform are the sole and exclusive property of us.

The user can send, upload, publish, make comments or ideas and the others users can look at your comments and even information about you, these grant us a license worldwide, regional, in any country and is irrevocable, free of gifts and perpetual to use it as a copy, distribute it, sell it, rent it or transmit said user content in whole or in part and in which format, we can also use it to promote and distribute everything governed by OnCater's privacy policies.

You acknowledge that any publication by you declares that you are responsible for all your comments, ideas, and we do not we are responsible for these, and we cannot be held responsible for these, the user cannot be offensive, inaccurate, indecent e, misleading or otherwise objectionable. You also agree that you will cooperate with us in asserting any defenses.

You agree that we may in our sole discretion evaluate all User Content on our Platform. We also reserve the right in our sole discretion to refuse to edit, move, delete any content at our discretion, we do not review or verify the information or content of users, any review or experience must be done before 30 days of your food delivery.

We may delete or edit or revise if we determine, in our sole discretion, that it violates the terms. All our communications may be emails, calls, text to the cell phone you provide us, these may be generated by automated systems, recordings and others.

You authorize us to make a prior authorization of the credit card to verify if it is valid or has credit to make the purchase, you also authorize us to charge all amounts due for the orders you make at the time of your purchase.

Cancellations of the order it is possible that a part or partial of the order may be charged if it cannot be delivered due to a wrong shipping address or the person is not at the address that the user placed when placing the order, the refunds are final, and they can be given as credits in OnCater or in the original credit card that the purchase was made, we also reserve to eliminate or review all the rates or other amounts on our platform, all courtesy discounts, offers we can make them at our convenience these are not transferable .we grant the right to use our OnCater platform as long as you do not violate the legal requirements that apply to our users if you do not comply we can close cancel and revoke all access and use of the OnCater platform.

The use of the OnCater platform for illegal things is strictly prohibited. Who publishes content by the user that deceives, discriminates, offensive, religion, sexual preference, libelous sexual, violent, origin of nationals which act illegal and giving rise to any civil or criminal legal liability are also prohibited, and violates copyright any commercial purpose, such as information gathering, copying, downloading, modifying, distributing, publishing, display, transmit, perform, reproduce, license, or reverse engineer.

It is prohibited to use robots to prevent or circumvent, prevent, or limit access to our platform, as well as the use of our platform for money laundering, fraud, material containing software, security codes, computer, virus, malware, software lock, worm, self-destruction, crash device, malicious logic, trapdoors, Trojan horses blocking or deactivating devices, designs to interrupt, destroy, limit or damage the proper functioning of the platform will be penalized by law. OnCater renounced all responsibility for guarantees, express, including merchantability, availability, accuracy or integrity of the platform or products, or calories, allergies, diets, packaging, transportation, the only responsibility would be the restaurant for the preparation, packaging, delivery, of the food purchased with our platform In no event is our liability limited to OnCater and its affiliated directors, shareholders, officers or all of our employees, as negligent, shall not be liable to you for direct or indirect damage.

OnCater can use all information given by your users or restaurants such as company names or personal names for direct advertising or for third parties intellectual property we will cancel any user of our platform if we see that they violate our copyright, and it will be communicated in writing that they violate our policies and will be legally sanctioned Any changes or updates to the terms will be made available to us without informing you. If you do not agree, you can stop using this platform.

If you have questions, you can contact us at legal@oncater.com

attn : legal department